Never lose a lead to voicemail. Nida auto-texts missed callers within seconds, replies to inbound SMS with AI, and books appointments from any text thread. BYOK Twilio.
When you miss a call, Nida automatically texts the caller within seconds — confirming you saw the call and offering next steps.
Customers text your business number? The AI understands their question, checks your knowledge base, and replies naturally. You jump in only when needed.
Texts, chatbot conversations, emails, and call logs all live in the same CRM record. No more checking five apps to help one customer.
Studies show 80% of callers who reach voicemail never leave a message. Nida fixes this by instantly texting every missed caller with a helpful response and clear next steps.
Set up an automation once, then let it run: inbound text triggers AI analysis, AI drafts a contextual reply using your business knowledge, then sends it via SMS. You review and refine over time.
Nida connects to Twilio using your own account (BYOK). You bring your own Twilio credentials and phone number. Nida never charges per-message — only Twilio's standard rates apply.
Yes. The AI can include calendar booking links, pricing pages, intake forms, or any other URL you configure in the automation workflow.
Nida is built with TCPA-aware defaults: opt-in/opt-out keywords, time-of-day sending rules, and consent tracking per contact. You can configure workflows to comply with state-level and federal rules.
Yes. Nida works with any Twilio-provisioned number. You can also port an existing number to Twilio if you don't already have one there.
Anytime. Your team can jump into any text thread from the CRM, and the AI steps back automatically. The handoff is invisible to the customer.